Delete account

Last updated 17 September 2026

You can delete your Maccu account at any time. The quickest way is in the app.

In the app

Open your child's profile, scroll to the bottom, tap Delete account, and confirm. This permanently deletes:

  • your Maccu account
  • family profiles attached to it (names, birth years, avatars and profile photos)
  • drawings saved on that device
  • Maccu backups in your iCloud or Google Drive, when the app can reach them

This cannot be undone.

Without the app

If you no longer have Maccu installed, write to hello@maccu.app from the email address on the account and say you want it deleted. You do not need to reinstall the app. We will delete the account and its family profiles and profile photos, and confirm when it is done.

We cannot reach a phone or tablet from an email request. Drawings on a device stay there until you delete them or remove the app, and backups in your iCloud or Google Drive stay until you remove them there.

What deleting does not cancel

  • Maccu Premium. A store subscription keeps renewing until you cancel it in your Apple ID or Google Play settings. Deleting the account does not stop those charges.
  • Purchase records. Apple, Google, and RevenueCat may keep records of past purchases as billing and tax rules require.
  • Pages you already shared. A picture sent to Photos, Messages, or somewhere else is outside Maccu.

More about how information is handled: Privacy Policy · Terms of Use · Support